Refund policy

Returns & Refunds – Sleek Office Furniture

We take pride in the quality of our products, and returns are rare. To avoid issues, please double-check your order details before purchasing. Measure your space, review invoices carefully, and consult our team for guidance.

Receiving Your Order

• If you decide to return an item, do not open the box.
• Damaged Items: Take photos immediately and contact us. Follow our freight receiving guidelines to process replacements.
• Do not refuse freight, as return shipping costs will be your responsibility.
• Local pickups must be completed within 10 days or will incur a 30% restocking fee.

Return Policy

• Returns must be pre-approved by our team. Unauthorized returns may be denied.
• A 30% restocking fee applies to all returned items.
• Shipping and freight costs are non-refundable after an order has shipped.
• Items must be in new condition, original packaging, and undamaged to be eligible for return.
• Return shipping is at your expense, and items must be securely palletized.
• Refunds are processed within 3-7 business days after the return is received.

Office Furniture Cancellations

• Standard orders can be canceled before shipping for a full refund.
• Made-to-order items may incur a 30% restocking fee if already in production.
• Orders already palletized or loaded for shipping must be processed as a return.

Filing a Claim or Return (RMA)

To request a return or report damages, contact us with your order number and photos of the damage. You must submit a Return Merchandise Authorization (RMA) to proceed with a refund.

For assistance, contact Sleek Office Furniture – we’re here to help!